Last Updated: October 26, 2026
At Doug Burke Photography LLC, we understand that plans can change. Our cancellation and rescheduling policies are designed to protect reserved photography dates while providing clear expectations for our clients.
This policy provides general information about cancellations, retainers, rescheduling, and changes to photography services. The terms of your signed photography agreement govern your specific booking and take precedence if they differ from this website policy.
Booking Retainers
A nonrefundable retainer is required to reserve photography services when specified in your booking agreement.
Our standard wedding photography retainer is $250. Most other sessions are $25 or $100. Once your date is reserved, we decline other potential bookings for that time.
Retainers are applied toward the total cost of the photography services outlined in your agreement.
Client Cancellations
If you need to cancel your photography services, please notify Doug Burke Photography in writing as soon as possible.
Retainers are nonrefundable. Any additional payment obligations, refunds, or amounts due following a cancellation will be determined by your signed agreement.
Cancellation does not automatically release a client from payment obligations established in their agreement.
Rescheduling Photography Services
We understand that unexpected circumstances may require you to change your photography date.
When permitted by your agreement, retainers may be transferred to a new date within six months of the original scheduled date, subject to photographer availability and the applicable rescheduling terms.
A requested date change is not guaranteed until it has been approved and confirmed by Doug Burke Photography.
If the requested date is unavailable, the cancellation provisions of your agreement may apply.
Wedding Date Changes
Wedding dates are reserved specifically for each couple. Changing a wedding date may affect photographer availability, staffing arrangements, and previously committed resources.
All wedding date changes must be requested in writing and approved by Doug Burke Photography.
A change in the wedding date does not automatically entitle the client to a refund. Additional charges may apply when permitted by the signed agreement.
Weather-Related Rescheduling
Outdoor photography sessions may be affected by rain, storms, unsafe conditions, or other weather-related circumstances.
When weather makes a session impractical or unsafe, we will work with the client to determine appropriate options, which may include adjusting the session time, changing the location, or rescheduling when permitted by the agreement.
Wedding ceremonies and events generally remain subject to their contracted dates and cancellation terms. Weather-related disruptions do not automatically qualify for refunds.
Photographer Availability and Assignments
Doug Burke Photography works with a professional team of photographers.
When permitted by the signed agreement, Doug Burke Photography may assign or substitute a qualified photographer to fulfill contracted services.
If an unexpected circumstance affects an assigned photographer, we will make reasonable efforts to provide appropriate coverage in accordance with the agreement.
Circumstances Beyond Our Control
Events outside our reasonable control may include severe weather, natural disasters, emergencies, government restrictions, venue closures, transportation disruptions, or other unforeseen circumstances.
These situations will be addressed according to the force majeure and related provisions of the signed photography agreement.
Payments and Outstanding Balances
Payment schedules are established in each client’s photography agreement.
For wedding photography bookings, the remaining balance is generally due seven days before the wedding unless otherwise stated in the agreement.
Any refund eligibility or outstanding financial obligations following cancellation or rescheduling will be determined by the applicable agreement.
How to Request a Cancellation or Date Change
If you need to cancel or reschedule your photography services, please contact us in writing and include your name, original booking date, and requested change.
Doug Burke Photography LLC
1150 Revolution Mill Drive, Suite 8
Greensboro, NC 27405
Email: [email protected]
Phone: 336-486-9932
Website: https://www.dougburkephoto.com/contact/
Important Notice
This Cancellation Policy is provided for general informational purposes. Your signed photography agreement contains the specific terms that apply to your booking and will control in the event of a conflict.
We encourage clients to review their agreements carefully and contact us with questions before making changes to their reservations.